Students receive delayed charges from UM food vendor

Credit card charges caused by processing delay, will be waived for affected students

Some students at the University of Manitoba received delayed credit card charges at the end of last month from purchases made in the fall. 

Aramark, a food distribution company, has overseen dining and food services on campus since entering a ten-year contract with the U of M in April 2014. Students who purchased goods from the Snack Exchange in the Asper school of business from September to October 2023 were not charged for their purchases until January.

Japnjot Singh, general manager for Aramark Canada, said in an email statement that “these charges are not fraudulent or duplicate charges” and that the delayed charges were a result of processing delays.

“Dining Services recognizes that this is unacceptable and has decided to void these charges so that impacted customers will not be responsible for paying them. We apologize for any inconvenience that this may have caused,” Singh said.